Refund and Returns Policy

At DynastyArmory, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may be eligible for a refund or return under the following terms and conditions.

1. Return Conditions
Items must be unused, undamaged, and returned in their original packaging.
Return requests must be submitted within 14 days of receiving your order.
Certain items are non-returnable, including but not limited to:
Custom or personalized products
Perishable goods
Hygiene-related items

2. Refund Process
To request a return, please contact us at [email protected] to obtain a Return Authorization (RA).
Once your return is received and inspected, refunds will be issued to the original payment method within 7–14 business days.
Refunds may take additional time to appear depending on your bank or payment provider.

3. Return Shipping
Defective or incorrect items: DynastyArmory covers all return shipping costs.
Personal reasons: If the return is due to personal preference (e.g., wrong size, change of mind), the customer is responsible for return shipping.
Please ensure returned items are packaged securely to prevent damage during transit.

4. Exchanges
If you received a defective, damaged, or incorrect item, we will provide an exchange at no additional cost.
Exchange requests must comply with the same timeline and conditions as returns.
Please contact us with details and photos of the item to facilitate the exchange process.

5. Contact Us
For any questions, returns, or refund requests, please contact us:
Email: [email protected]